Returns Policy
30-Day Returns Policy
At Australian Deals Direct, your satisfaction is our top priority. That’s why we offer a 30-day returns policy to ensure a hassle-free shopping experience.
• Change of Mind: If you’re not completely satisfied with your purchase, you can return it within 30 days of receiving it, provided the item is in its original condition and packaging.
• Faulty or Damaged Items: If your item arrives damaged or faulty, contact us immediately. We will arrange for a replacement or refund after verifying the issue.
• Return Process: Simply reach out to our customer service team to initiate the return. We’ll provide you with instructions to complete the process.
• Refunds: Refunds will be issued to your original payment method once the returned item is inspected and approved.
Please note that return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
If you have any questions about our returns policy, feel free to contact us. We’re here to help!